Safety of passengers is the top priority for redBus. What to do after a Bus Accident?
If you or your loved one has met with an accident, then this article will provide you with some tips that will help in dealing with the aftermath.
A bus can be an unsafe place to travel if not handled properly. The first thing is to avoid panicking and follow instructions given by the driver and other staff on board whenever they are available.
We all know that buses are the most common form of public transport in India. They’re used by people from all walks of life, and they can be found everywhere. But what happens if you find yourself in an accident?
In the unfortunate event that you are involved in Bus Accident in redBus it is important to know what steps to take. First and foremost, stop the vehicle if possible. If not, call for help or use your hazard lights.
Next, check on everyone in your group and ensure they have summoned emergency services, if needed. Finally, always call redBus customer service so we can be there for you when you need us most.
Connect with boarding point number which is mentioned on your ticket and inform that your bus has met with an accident, then bus operator will tell you what next you need to do at that time.
In case if you are unable to connect with the bus operator then try contacting redBus customer support they will call the bus operator and try to solve the issue.
We have seen many customer call boarding point numbers or customer support and they start shouting to provide an alternate bus, if it is day situation then bus driver can manage some alternate bus, but in case of night time don’t shout on anyone because they also want their passenger to be safe so, be patient and check with the bus operator if they are providing an alternate or not.
If they are not able to provide an alternate bus then take an alternate bus from your end and ask redBus support to raise a complaint for the refund.
Always try to be calm in accident situation and try to make an alternate bus and reach your destination.